I’m not a huge fan of Cabo San Lucas itself but when you stay at this luxury resort that doesn’t really matter, since you rarely want to leave. Palmilla is, indeed, luxury travel personified.
The Palmilla has 173 rooms and one villa.
I stayed in a suite that came with a private butler. His name was Armando and I highly recommend him. He helped me many times and no task was too small, or too grand to accommodate. Thank you, Armando, for doing such a great job. He gave me an iPhone with a local SIM, so that I could call him at any time – very clever, very stylish.
The room is nicely furnished in a ‘faux rustic’ but tasteful, elegant way. Upon arrival, I found a ‘chocolate tree’, some cookies and brownies, plus a ceramic flask with local tequila and limes – a nice touch.
Everything is as you expect but it’s worth pointing out that they offer plush robes and sandals, and a decent size refrigerator. The fruit bowl is large and replenished daily.
South-side beach is more secluded, breezier and fashionable but the rooms on the North side have better views of the ocean. There are some exceptions to this rule, so make sure you get exactly what you want. Also, you can actually swim on the North side (conditions permitting).
The water isn’t fantastic and nowhere as nice as the Caribbean. But the beach is beautiful.
As for restaurants, I’ve attached a few menus below. The Market Restaurant by Jean-Georges is really fabulous and very epicurean. They have created creative combos that taste exceedingly good. Expect to eat lots of ceviche – boy do they love their ceviche! But I would recommend the sushi over the ceviche there. The Breeze Bar serves the South-side beach, while the Aqua bar serves the North side. The Breeze menu is better.
For menus, click on these links to see:
The Palmilla luxury spa is expensive – but so is everything else – so there are no surprises there. Treatment rooms are pleasant, if not outstanding. There is a very nice outdoor area for you to relax in while you wait in-between treatments. On the whole, it is on par with what you would expect.
Please see the attachment below for a list of treatments and rates.
Important highlights (Nomadz awards):
– Bottled water is freely offered in copious amounts – and you are not charged for it. I wish all resorts did this – especially those in hot climates.
– Any F&B from anywhere to your room. I can’t tell you how many resorts I’ve been to that have restrictions about food only being available in the restaurant and not for room service. Here, you can order from any menu from any of their restaurants and have it delivered to your room. But not poolside – that’s something to work on.
– Staff training is very high and most of them have a ‘can do’ attitude, which is refreshing.
– children have a separate (and fantastic) pool far away from the adults. This means that everybody wins. Kids get a place to play (loudly) with their families, while the singles and couples scene can remain chill and laid-back.
– the family pool is enormous and lots of fun.
Now, for the negative:
– Wifi reception is very weak around the property and, particularly, in the rooms. I had no end of trouble trying to connect.
– poolside seats are plentiful but not enough when the resort is full. You’ll find a morning scrum for seats that starts as early as 8am. This is particularly evident at the childrens/family pool (which is also the biggest and nicest). Poolside service could also be a bit better than it is.
– kids on the beach can borrow sand toys but the selection is paltry.
– staff at the Breeze restaurant were flippant and not as well trained as the rest of the resort. This really sticks out because, as I’ve said, everyone else was so good by comparison.
– F&B pricing is ridiculous. Why is breakfast $100 a head? Is the food coming from Mars or from Mexico? Every restaurant on premises is the same – very expensive for what it is.
– Clientele is all American. I have nothing against Americans but when they are the only guests at the resort, it starts to alter the dynamics. OandO should do a bit more marketing abroad.
– Seagulls are constantly dive-bombing your outdoor meals and there isn’t anything to shoo them away with. They get very aggressive by lunchtime.
– South-side suites are not truly ‘waterfront’ nor seaside, despite being marketed that way. Yes, they are ‘seafacing’ but there’s a lot of other stuff in the way of you and the sea.
– cleaning services are poor. My fruit plate was never washed and I found my shoes left on the table a couple of times, which is gross.
– can we get some more beach services – especially a toilet? Hiking all the way up several stories of stairs to go to the loo is not relaxing.
– marble floors in the poolside bathrooms by the family pool is slippery marble. Several people fell over while I was in there – including me.
Additional Travel Information:
Palmilla One & Only Website – check availability and rates, photo gallery, accommodation and activities.
Palmilla on Trip Advisor – customer reviews and hotel photos.
Golf at Palmilla – a short review of the golf facilities at Palmilla.
More Golf at Palmilla – website offering a facilities tour, course tour, tee times booking form, and dining options.
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